So you want 2 uninstall Trend Macro and you have forgotten your trend macro password

 

So you want 2 uninstall Trend Macro and you have forgotten your trend macro password...

Don't worry...

Use uninstaller like "Your Uninstaller! 2008"...

1st -> try this software to uninstall Trend Macro..it will ask for password but ignore it and continue..

2nd -> Go to Start -> Run -> type "msconfig" & then press enter

3rd -> go to "Startup" tab (extreme right)and uncheck all programms that has a path associated to Trend Macro

4th -> go to "Services" tab (2nd to extreme right) and uncheck all services that are linked to Trendmacro (like Office Scan..a part of Trend Macro)

5th -> press apply and then OK...restart your computer

6th -> Go to "see:\Program Files" and delete the complete folder of Trend Macro

7th -> Go to Start -> Run -> type "regedit" & then press enter

8th -> select "My Computer" from the left content index and then go to Edit->Find...type trend and search...delete all the entry..which ever is possible..do the search 2-3 times and repeat the delete process...if you are unable to delete an entry after 2-3 times ...leave it..

9th -> Restart and do install a new Anti Virus software

 

 

 

This is happening to a number of workstations. It usually happens to people who are off-campus and have installed from software express. The OfficeScan Server is unable to make a connection with the workstation. Sometimes this is because the network connection on the workstation is not working properly. There are two simple ways to take care of this. You can go to Software Express and download (and run) the AntiVirus (OfficeScan) UNinstall utility OR perform the following work around.

The user should search their harddrive and find Ofcscan.ini file.

On Windows.95/98 machines it is usually in C:\Windows\Ofcscan.ini

On Windows.NT/2K machines it is usually in C:\WINNT\Ofcscan.ini

Open the Ofcscan.ini file using notepad search for the [INI_CLIENT_SECTION]

Find the line reading Uninstall_Pwd= and type a # at the beginning of the line to comment it out.

Insert a new line saying Uninstall_Pwd=70

Save the Ofcscan.ini file and retry the uninstall. When it prompts you for a password, enter a '1'.