Missing or Damaged User32.dll File
Use Recovery Console to replace the corrupted or damaged User32.dll file, then, if needed, perform an in-place upgrade (also called a repair install) of Windows XP. To do so follow these steps:
| 1. | Insert the Windows XP CD-ROM into the CD-ROM or DVD-ROM drive, and then restart the computer. Select any options that are required to start the computer from the CD-ROM or DVD-ROM drive if you are prompted to do so. |
| 2. | When the "Welcome to Setup" screen appears, press R to start Recovery Console. |
| 3. | If your computer is configured for dual booting or multiple booting, select the relevant Windows XP installation. |
| 4. | When you are prompted to do so, type the administrator password, and then press ENTER. |
| 5. | At the command prompt, type the following command, and then press ENTER: cd windows\system32 |
| 6. | To rename the User32.dll file, type the following command, and then press ENTER: ren user32.dll user32.bak |
| 7. | To expand a new copy of the User32.dll file from the Windows XP CD-ROM to the System32 folder, type the following command, and then press ENTER: expand cd-rom:\i386\user32.dl_ c:\windows\system32 where cd-rom is the drive letter for the drive that contains the Windows XP CD-ROM, and c:\windows is the drive letter and folder in which Windows XP is installed. |
| 8. | Type exit, press ENTER, and then restart the computer. |
If Windows XP still fails to start, you may need to perform an in-place upgrade (also called a repair install)
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