Method 2: System restore


You can use the System Configuration utility to perform a system restore. There are three possible restore points:

System checkpoints that Windows schedules

Manual restore points that you specify with the System Configuration utility

Installation restore points that occur before you install a program or a service

You can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.

Click Start, click Run, type msconfig, and then click OK.

2.

On the General tab, click Launch System Restore.

3.

Select Restore my computer to an earlier time, and then click Next.

4.

Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.

5.

Select a system checkpoint or an installation restore point, and then click Next.

6.

Close all other programs.

7.

To start the system restore, click Next.

8.

Your computer restarts.

9.

Repeat steps 1 through 8 until you fix your configuration issue.

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